At HawkFile, customer satisfaction is our top priority. We maintain transparent, fair refund policies for all business formation, state filing, and compliance orders.
100% Service Fee Refund Guarantee: If you cancel your order BEFORE your formation documents or applications are submitted to state government agencies or the IRS, HawkFile will issue a full refund of our service fee.
A small administrative handling fee of $15 may be withheld to cover initial name availability searches, account provisioning, and credit card processing charges incurred during order placement.
Once your formation documents (Articles of Organization / Incorporation), EIN tax application, or state tax filings have been submitted to a government authority (Secretary of State or IRS), the order enters final processing state:
For recurring services such as Registered Agent representation or Business Mail Forwarding packages:
Approved refunds are processed back to the original payment method used during purchase (Credit Card, Debit Card, Stripe, or PayPal). Please allow 5 to 7 business days for the credit to appear on your bank statement depending on your financial institution.
We encourage clients to reach out to HawkFile customer support before opening a payment dispute or chargeback with their bank. Unjustified chargebacks on completed government filings will result in immediate termination of registered agent representation and report of non-compliance to state authorities.
To submit a refund or order cancellation request, please email our billing department with your order number and company details:
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